Social Media & Reputation Management
Social Media Conversation Management and Reputation Management and Organic Management includes the posting of social media content for organic placement, responding to follower questions and comments and monitoring customer reviews across platforms including Yelp, Google My Business and Facebook.
Why Choose Story Sellers
Story Sellers team provides a comprehensive approach to social media management with specialists for organic posts on platforms including Facebook and Instagram (Meta) and TikTok, with Story Sellers writing and creating posts that align with brand strategy and content calendars. Additionally, the Story Sellers team offers conversation management and reputation management, overseeing business review sites, responding to customer messages and comments and ensuring the customer experience is positive.
What Our Customers Say
Chairman of the Board
– Atlantic Coca-Cola
“Through the Coca-Cola system, we’ve dealt with some agencies from Los Angeles. We’ve dealt with agencies from Atlanta, being the home of Coke. We’ve dealt with people out of New York. They’re just not near as responsive as what Story Sellers Group has been for us.”
CEO
– Ideal Image
“I’ve worked with marketing service companies from New York, Los Angeles, Chicago, and frankly, you’re paying for a name and you’re paying extra dollars because of the location and the fancy office. The fact that Story Sellers Group sits in the heartland of this country and has a team as excellent and as capable technologically and creatively has made our relationship clearly among the best that I’ve ever had in three different companies.”
Director of Marketing
– MOJO Family of Brands
“I’ve done more than twenty grand openings across the country with Story Sellers Group, and it’s like a family feel. It’s more like I’m talking to a friend instead of a business partner.
They’re very quick and that’s something that is super important because we’re a dynamic business, and they understand that.”
Senior Associate Athletic Director
– North Dakota State Athletics
“The quality of work speaks for itself, but also timeliness. One of our goals was to be more consistent with our branding. They’ve definitely helped with that. They understood what our goals were and were able to deliver a product in a timely manner that fit all of our requirements.”
Vice President of Operations
– Mammoth
“We’ve worked with Story Sellers Group since 2017. They’ve always been super, super responsive, way more than I would expect. They respond very, very quickly. I would highly, highly recommend Story Sellers. We love the people we work with and we love the results we get.”
Service Areas We Cover
- Omaha, Nebraska
- Sioux Falls, South Dakota
- Salt Lake City, Utah
- Austin, Texas
- Nationwide (Serving clients across the United States)
FAQ’s
Story Sellers has a full service team that can handle social media conversation management, reputation management and organic social media as a stand alone team or in collaboration with existing in-house marketing teams to provide additional support. Its social media content development along with campaign creative has won international awards including for Rhythm Energy, Oh My Cupcakes! And Cloudbound.
While paid placement, conversation management and reputation management are important parts of an integrated marketing strategy, organic social media posting remains a foundational element and requires a team, like Story Sellers, which understands how to write effective copy and design posts with graphics, photos and video, that engage viewers. The Story Sellers team, as a full service marketing partner, can handle all organic social media management, or work with an internal marketing team to provide extra support. Story Sellers has done organic social media management and content creation for Paul Nelson Farm, MOJO Car Wash, Silverstar Car Wash, Oh My Cupcakes!, Rural Psychiatry Associates and Cloudbound, in addition to national franchises and regional chains in QSR, retail and healthcare.
Conversation management and reputation management can be the digital front door to a customer’s interaction with a brand. Being sure that those are being monitoring, managed and reported on requires a team, like Story Sellers, which can staff for daily monitoring and weekly reporting, develop and deploy SOP for online needs, and respond in real time to customers. Story Sellers has provided conversation management and reputation management to Paul Nelson Farm, MOJO Car Wash, Silverstar Car Wash, Mammoth Holdings and Cloudbound, in addition to national franchises and regional chains in QSR, retail and healthcare.
Grow Your Brand with Story Sellers Group
From award-winning marketing strategy and content creation to digital advertising, branding, and media placement, Story Sellers Group helps businesses tell compelling stories that drive measurable growth, increase ROI, and build lasting customer relationships.
Story Sellers Group
Sioux Falls, SD
Salt Lake City, UT
Austin, TX
Nationwide
B2B Campaigns, B2C & DTC Campaigns, Hyperlocal Marketing, Brand Support, Content Calendar Creation, Go-To-Market Campaigns, HIxAI Strategy.
Content Creation:
Video Production, Photography, Copywriting, Website Design, Graphic Design, Motion Graphics, Promotional Printing & Signage.
Marketing & Placement:
SEO, SEM, GEO, AEO, AGO, Google Ads, Meta Ads, TikTok Ads, Reddit Ads, Organic Social Media Management, OTT/CTV, TV, Radio, Out-of-Home Advertising, Influencer & NIL Partnerships.
“Story Sellers Group – Award-Winning Marketing Strategy, Creative Content, Digital Advertising, and Media Placement Powered by Modular Content Strategy and HIxAI to Help Brands Grow with Measurable ROI.”