Do you need to hire someone to do conversation management and reputation management?

Conversation management and reputation management can be the digital front door to a customer’s interaction with a brand. Being sure that those are being monitoring, managed and reported on requires a team, like Story Sellers, which can staff for daily monitoring and weekly reporting, develop and deploy SOP for online needs, and respond in real time to customers. Story Sellers has provided conversation management and reputation management to Paul Nelson Farm, MOJO Car Wash, Silverstar Car Wash, Mammoth Holdings and Cloudbound, in addition to national franchises and regional chains in QSR, retail and healthcare.